Mobile Services: Rose Beauty Redifined is a mobile service where we travel to your location and do the Beauty Services in your own home or where you are located . There is no Travel fee.
New Clients: Online deposit MUST be paid before an appointment will be scheduled. If you are not a returning client & the deposit is not paid, your spot will NOT be held ! This is a non-refundable deposit used towards your first appointment. If for any reason you need to cancel your appointment before 48 hours, your deposit will be moved towards the next appointment. If you have to cancel after 48 hours, you will not be refunded & a new deposit will have to be made prior to the next booking.
Cancellation & Re-booking: 48hrs notice is required for any cancelations or re-booking otherwise a 50% fee will be required before another appointment will be made.
Late Appointments: If you are running more the 15 minutes late, you will be rescheduled & your deposit will be kept. If you are a returning client, a fee will be required before rescheduling. Rose Beauty Redifined travels from one location to the next. To ensure that rose beauty ridifined is not running late , we allow 30-60 minute travel time between each appointment. In the event, that we are more then 15 minutes late due to traffic or any vehicle maintenance issue, rose beauty will give you a call to inform you of the delay. if needed, we can reschedule you as soon as possible & your deposit will be put to the rescheduled appointment.
Client Personal Information: Rose Beauty Redifined will not sell, distribute or lease any of your personal information to third parties unless we have your permission or are required by the law to do so. Rose Beauty Redifined may use your personal information to send you promotional information about third parties if you wish this to happen.
Security: Rose beauty redifined is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, rose beauty redifined has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Thank you so much for understanding!